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Monitoring Access
86
T
ruPortal Softwar
e User Guide
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TruPortal™
1
GNU Public Licenses
3
Table of Contents
10
Introduction
13
Installing Hardware
15
System Architecture Overview
16
Preparing for Configuration
19
Determining Network Settings
20
Using the Installation Wizard
21
Using the Upgrade Wizard
23
Configuring the System
25
Logging into the System
27
Setting the Date and Time
27
Configuring Network Security
28
Configure Network Settings
29
Configuring Security
30
Configure Site Security
31
Configuring Card Formats
32
Add a Card Format
33
Remove a Card Format
33
Configuring Devices
34
Configure Inputs and Outputs
36
Configure a Door Controller
37
Replace a Door Controller
37
Configure Doors
38
Door Configuration Options
41
Configure Readers
44
Configuring Video Devices
45
Add a DVR/NVR
46
Add a Video Camera
46
Add Video Layouts
47
Configuring Areas
48
Configuring Anti-Passback
49
Creating Holiday Groups
50
Add a Holiday Group
51
Copy a Holiday Group
51
Creating Schedules
52
Creating Reader Groups
54
Configuring Access Levels
55
Configuring Operator Roles
55
Add an Operator Role
56
Modify an Operator Role
56
Copy an Operator Role
56
Configuring Email
57
Modify an Email List
58
Add an Email List
58
Remove an Email List
59
Disable Email Notifications
59
Add User-Defined Fields
61
Rearrange User-Defined Fields
61
Remove a User-Defined Field
61
Configuring Action Triggers
63
Understanding Actions
68
Add an Action Trigger Record
73
Configuring a Network Share
74
Copy a Network Share
75
Remove a Network Share
75
Managing Access
77
Remove a Person
78
Upload a Person ID Photo
78
Remove a Person ID Photo
79
Managing Credentials
80
Remove a Credential
81
Managing User Accounts
82
Creating Reports
83
Searching for Persons
84
Monitoring Access
85
Monitoring Events and Alarms
86
Export Events
87
Load More Events
87
Load All Events
87
Search for Events
87
Monitoring Video of Events
88
Monitor Video
89
Download a Video Clip
89
Video Controls Reference
90
Controlling Doors
91
Lock Out All Doors
93
Unlock All Doors
93
Door Command Menus
93
Event View Tab
94
Schedule View Tab
94
Door Fallback Mode
95
Controlling Action Triggers
96
Resetting Anti-Passback
96
Maintenance
99
Create a Backup File
100
Schedule Automated Backups
100
Back Up Events
101
Restore from a Backup
101
Save Data and Custom Settings
101
Restore Custom Settings
102
Reset Factory Settings
102
Updating the Firmware
103
Managing Language Packs
104
Add a Language Pack
105
Remove a Language Pack
105
TruPortal Software User Guide
106
Troubleshooting
107
Diagnostics
108
Hardware Problem States
111
Troubleshooting Readers
111
Troubleshooting Schedules
112
Tamper States
112
Power and Battery Events
112
Backup Battery Events
112
Device Events
113
Video Player Errors
115
Reference
117
Before You Begin
120
4. Click [Login]
121
Port Usage
125
Pulse Duration Accuracy
127
Glossary
129
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