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88 TruPortal Software User Guide
Create a Backup File
This section describes how to create a backup file and download it to a local client workstation.
System data can be backed up to a file on the client workstation (as described here) or automated
backups can be scheduled, as described in Schedule Automated Backups on page 88. (To back up
events, refer to Back Up Events on page 89.)
1. Log into the System as a user with Execute permissions for the Backup Database feature.
2. Select System Administration > Backup/Restore.
3. Click [Download Backup File].
The Backup Database dialog box appears.
4. Click [Download Backup File].
5. Select a location for the backup file.
6. Click [Save].
IMPORTANT: The database backup filename contains a validation checksum required to
restore the System (for example, backup_1926651153.bak). Do not edit any
characters that appear after the underscore character (_) in the filename.
Schedule Automated Backups
Automated backups can be scheduled to occur up to seven times per week, with the resulting backup
file sent to a shared network resource (see Configuring a Network Share on page 62). If the System is
configured to send automated emails, a notification is sent after a scheduled backup occurs.
Note: Scheduled backups must occur at least 30 minutes apart.
1. Log into the System as a user with Execute permissions for the Scheduled Backups feature.
2. Select System Administration > Backup/Restore.
3. Click [Schedule Backup].
4. To create a schedule for a database backup:
a. In the Database Schedule Configuration area of the page, select Schedule Enabled.
b. Select the days when the schedule will be backed up.
c. Select a time for the backup.
d. Select the location where the backup file will be sent in the Network Shares field.
e. (Optional) Click [Backup Now] to start the backup immediately.
5. To create a schedule for an event backup:
a. In the Event Schedule Configuration area of the page, select Schedule Enabled.
b. Select Schedule Incremental to back up only those events that occurred since the last
backup occurred.
c. Select the days when the schedule will be backed up.
d. Select a time for the backup.
e. Select the location where the backup file will be sent in the Network Shares field.
f. (Optional) Click [Backup Now] to start the backup immediately.
6. (Optional) To send an automated email after a scheduled backup:
a. Select Send on success, Send on failure, or both check boxes.
b. Select an Email List.
7. Click [Accept Changes].
- TruPortal™ 1
- GNU Public Licenses 3
- Table of Contents 10
- Introduction 13
- Installing Hardware 15
- System Architecture Overview 16
- Preparing for Configuration 19
- Determining Network Settings 20
- Using the Installation Wizard 21
- Using the Upgrade Wizard 23
- Configuring the System 25
- Logging into the System 27
- Setting the Date and Time 27
- Configuring Network Security 28
- Configure Network Settings 29
- Configuring Security 30
- Configure Site Security 31
- Configuring Card Formats 32
- Add a Card Format 33
- Remove a Card Format 33
- Configuring Devices 34
- Configure Inputs and Outputs 36
- Configure a Door Controller 37
- Replace a Door Controller 37
- Configure Doors 38
- Door Configuration Options 41
- Configure Readers 44
- Configuring Video Devices 45
- Add a DVR/NVR 46
- Add a Video Camera 46
- Add Video Layouts 47
- Configuring Areas 48
- Configuring Anti-Passback 49
- Creating Holiday Groups 50
- Add a Holiday Group 51
- Copy a Holiday Group 51
- Creating Schedules 52
- Creating Reader Groups 54
- Configuring Access Levels 55
- Configuring Operator Roles 55
- Add an Operator Role 56
- Modify an Operator Role 56
- Copy an Operator Role 56
- Configuring Email 57
- Modify an Email List 58
- Add an Email List 58
- Remove an Email List 59
- Disable Email Notifications 59
- Add User-Defined Fields 61
- Rearrange User-Defined Fields 61
- Remove a User-Defined Field 61
- Configuring Action Triggers 63
- Understanding Actions 68
- Add an Action Trigger Record 73
- Configuring a Network Share 74
- Copy a Network Share 75
- Remove a Network Share 75
- Managing Access 77
- Remove a Person 78
- Upload a Person ID Photo 78
- Remove a Person ID Photo 79
- Managing Credentials 80
- Remove a Credential 81
- Managing User Accounts 82
- Creating Reports 83
- Searching for Persons 84
- Monitoring Access 85
- Monitoring Events and Alarms 86
- Export Events 87
- Load More Events 87
- Load All Events 87
- Search for Events 87
- Monitoring Video of Events 88
- Monitor Video 89
- Download a Video Clip 89
- Video Controls Reference 90
- Controlling Doors 91
- Lock Out All Doors 93
- Unlock All Doors 93
- Door Command Menus 93
- Event View Tab 94
- Schedule View Tab 94
- Door Fallback Mode 95
- Controlling Action Triggers 96
- Resetting Anti-Passback 96
- Maintenance 99
- Create a Backup File 100
- Schedule Automated Backups 100
- Back Up Events 101
- Restore from a Backup 101
- Save Data and Custom Settings 101
- Restore Custom Settings 102
- Reset Factory Settings 102
- Updating the Firmware 103
- Managing Language Packs 104
- Add a Language Pack 105
- Remove a Language Pack 105
- TruPortal Software User Guide 106
- Troubleshooting 107
- Diagnostics 108
- Hardware Problem States 111
- Troubleshooting Readers 111
- Troubleshooting Schedules 112
- Tamper States 112
- Power and Battery Events 112
- Backup Battery Events 112
- Device Events 113
- Video Player Errors 115
- Reference 117
- Before You Begin 120
- 4. Click [Login] 121
- Port Usage 125
- Pulse Duration Accuracy 127
- Glossary 129
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