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TruPortal Software User Guide 29
Configuring Devices
16. (Optional) If an alarm light or klaxon is wired to the door, select “Door Held/Forced” from the
Aux Relay list.
17. Configure the sensor Input Types for:
• Door Contact sensor
• Request to Exit button or sensor
• Aux input from the Extended Request to Exit or magnetic lock contact sensor
• Tamper circuitry
Note: The Aux and Tamper inputs listed above do not apply to doors connected to IPSDCs.
18. Click [Accept Changes].
19. Repeat for each door.
Door Configuration Options
Normal Grant Access Time
When a valid credential is scanned by the reader, the door will be unlocked for the time selected
here.
Note: Schlage AD-400 wireless locks ignore this setting. Configure the Relatch After value
in the Schlage Utility Software instead. See the TruPortal Wireless Locks Quick
Reference for details.
Extended Grant Access Time
When a valid credential with the Use extended strike/held times option selected (as configured
on the Access Management > Persons page) is scanned by the reader, the door will be unlocked
for the Normal Grant Access Time plus the Extended Grant Access Time. This allows users
to configure the System to comply with legislation governing access by individuals with
disabilities.
Note: Schlage AD-400 wireless locks ignore this setting. Configure this feature in the Schlage
Utility Software instead. See the TruPortal Wireless Locks Quick Reference for details.
Door Held Time
When a valid credential is scanned by the reader, the door can be held open for the Normal
Grant Access Time plus the Door Held Time. An event is recorded if a door is held open longer
than that and the Door Held Open alarm option is selected.
Extended Door Held Time
When a valid credential with the Use extended strike/held times option selected (as configured
on the Access Management > Persons page) is scanned by the reader, the door can be held open
for Normal Grant Access Time plus the Extended Door Held Time. An event is recorded if a
door is held open longer than that and the Door Held Open alarm option is selected. This allows
users to configure the System to comply with legislation governing access by individuals with
disabilities.
Request to Exit Enabled
If the door is alarmed for being forced open, held open too long, and tampering, then Request to
Exit (RTE) must be used in conjunction with either a button to be pressed for exit or a reader used
for exit, or some kind of sensor that detects someone approaching the door from the inside.
Otherwise, every time someone exits, a force door alarm will be generated.
- TruPortal™ 1
- GNU Public Licenses 3
- Table of Contents 10
- Introduction 13
- Installing Hardware 15
- System Architecture Overview 16
- Preparing for Configuration 19
- Determining Network Settings 20
- Using the Installation Wizard 21
- Using the Upgrade Wizard 23
- Configuring the System 25
- Logging into the System 27
- Setting the Date and Time 27
- Configuring Network Security 28
- Configure Network Settings 29
- Configuring Security 30
- Configure Site Security 31
- Configuring Card Formats 32
- Add a Card Format 33
- Remove a Card Format 33
- Configuring Devices 34
- Configure Inputs and Outputs 36
- Configure a Door Controller 37
- Replace a Door Controller 37
- Configure Doors 38
- Door Configuration Options 41
- Configure Readers 44
- Configuring Video Devices 45
- Add a DVR/NVR 46
- Add a Video Camera 46
- Add Video Layouts 47
- Configuring Areas 48
- Configuring Anti-Passback 49
- Creating Holiday Groups 50
- Add a Holiday Group 51
- Copy a Holiday Group 51
- Creating Schedules 52
- Creating Reader Groups 54
- Configuring Access Levels 55
- Configuring Operator Roles 55
- Add an Operator Role 56
- Modify an Operator Role 56
- Copy an Operator Role 56
- Configuring Email 57
- Modify an Email List 58
- Add an Email List 58
- Remove an Email List 59
- Disable Email Notifications 59
- Add User-Defined Fields 61
- Rearrange User-Defined Fields 61
- Remove a User-Defined Field 61
- Configuring Action Triggers 63
- Understanding Actions 68
- Add an Action Trigger Record 73
- Configuring a Network Share 74
- Copy a Network Share 75
- Remove a Network Share 75
- Managing Access 77
- Remove a Person 78
- Upload a Person ID Photo 78
- Remove a Person ID Photo 79
- Managing Credentials 80
- Remove a Credential 81
- Managing User Accounts 82
- Creating Reports 83
- Searching for Persons 84
- Monitoring Access 85
- Monitoring Events and Alarms 86
- Export Events 87
- Load More Events 87
- Load All Events 87
- Search for Events 87
- Monitoring Video of Events 88
- Monitor Video 89
- Download a Video Clip 89
- Video Controls Reference 90
- Controlling Doors 91
- Lock Out All Doors 93
- Unlock All Doors 93
- Door Command Menus 93
- Event View Tab 94
- Schedule View Tab 94
- Door Fallback Mode 95
- Controlling Action Triggers 96
- Resetting Anti-Passback 96
- Maintenance 99
- Create a Backup File 100
- Schedule Automated Backups 100
- Back Up Events 101
- Restore from a Backup 101
- Save Data and Custom Settings 101
- Restore Custom Settings 102
- Reset Factory Settings 102
- Updating the Firmware 103
- Managing Language Packs 104
- Add a Language Pack 105
- Remove a Language Pack 105
- TruPortal Software User Guide 106
- Troubleshooting 107
- Diagnostics 108
- Hardware Problem States 111
- Troubleshooting Readers 111
- Troubleshooting Schedules 112
- Tamper States 112
- Power and Battery Events 112
- Backup Battery Events 112
- Device Events 113
- Video Player Errors 115
- Reference 117
- Before You Begin 120
- 4. Click [Login] 121
- Port Usage 125
- Pulse Duration Accuracy 127
- Glossary 129
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