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Configuring the System
52 TruPortal Software User Guide
Held Open Becomes true when door held open alarm is active.
Becomes false when door held open alarm is restored.
Forced Open Becomes true when door forced open alarm is active.
Becomes false when door forced open alarm is restored.
Tamper Becomes true when door tamper alarm is active.
Becomes false when door tamper alarm is restored.
Includes tamper on Door Contact, Request to Exit,
Auxiliary Input, and Tamper.
Open Becomes true when door is open. Becomes false when
door is closed. Includes door forced and held open
conditions.
Secure Becomes true when door strike is inactive and door is
closed. Becomes false when door strike is active or door
is open.
Mag Sensor Trouble Becomes true when mag sensor alarm is active.
Becomes false when mag sensor alarm is restored.
Entity: Input
Inactive Becomes true when input is inactive. Becomes false
when input is not inactive.
Active Becomes true when input is active. Trigger false when
input is not active.
Tampered Becomes true when input is tampered. Trigger false when
input is not tampered.
Entity: Output
On Becomes true when output is on. Trigger false when input
is not on.
Off Becomes true when output is off. Trigger false when input
is not off.
Entity: Module
Tampered Becomes true when peripheral reports tamper condition.
Becomes false when peripheral reports tamper conditions
restored.
Communications Error Becomes true when communications with peripheral is
lost. Becomes false when communications is restored.
Entity: Reader
Granted Becomes true/false for any type of access granted event.
Will be followed by another access granted event.
Granted - No Entry Becomes true/false when door is not opened and no APB
violation occurs.
Trigger conditions Notes
- TruPortal™ 1
- GNU Public Licenses 3
- Table of Contents 10
- Introduction 13
- Installing Hardware 15
- System Architecture Overview 16
- Preparing for Configuration 19
- Determining Network Settings 20
- Using the Installation Wizard 21
- Using the Upgrade Wizard 23
- Configuring the System 25
- Logging into the System 27
- Setting the Date and Time 27
- Configuring Network Security 28
- Configure Network Settings 29
- Configuring Security 30
- Configure Site Security 31
- Configuring Card Formats 32
- Add a Card Format 33
- Remove a Card Format 33
- Configuring Devices 34
- Configure Inputs and Outputs 36
- Configure a Door Controller 37
- Replace a Door Controller 37
- Configure Doors 38
- Door Configuration Options 41
- Configure Readers 44
- Configuring Video Devices 45
- Add a DVR/NVR 46
- Add a Video Camera 46
- Add Video Layouts 47
- Configuring Areas 48
- Configuring Anti-Passback 49
- Creating Holiday Groups 50
- Add a Holiday Group 51
- Copy a Holiday Group 51
- Creating Schedules 52
- Creating Reader Groups 54
- Configuring Access Levels 55
- Configuring Operator Roles 55
- Add an Operator Role 56
- Modify an Operator Role 56
- Copy an Operator Role 56
- Configuring Email 57
- Modify an Email List 58
- Add an Email List 58
- Remove an Email List 59
- Disable Email Notifications 59
- Add User-Defined Fields 61
- Rearrange User-Defined Fields 61
- Remove a User-Defined Field 61
- Configuring Action Triggers 63
- Understanding Actions 68
- Add an Action Trigger Record 73
- Configuring a Network Share 74
- Copy a Network Share 75
- Remove a Network Share 75
- Managing Access 77
- Remove a Person 78
- Upload a Person ID Photo 78
- Remove a Person ID Photo 79
- Managing Credentials 80
- Remove a Credential 81
- Managing User Accounts 82
- Creating Reports 83
- Searching for Persons 84
- Monitoring Access 85
- Monitoring Events and Alarms 86
- Export Events 87
- Load More Events 87
- Load All Events 87
- Search for Events 87
- Monitoring Video of Events 88
- Monitor Video 89
- Download a Video Clip 89
- Video Controls Reference 90
- Controlling Doors 91
- Lock Out All Doors 93
- Unlock All Doors 93
- Door Command Menus 93
- Event View Tab 94
- Schedule View Tab 94
- Door Fallback Mode 95
- Controlling Action Triggers 96
- Resetting Anti-Passback 96
- Maintenance 99
- Create a Backup File 100
- Schedule Automated Backups 100
- Back Up Events 101
- Restore from a Backup 101
- Save Data and Custom Settings 101
- Restore Custom Settings 102
- Reset Factory Settings 102
- Updating the Firmware 103
- Managing Language Packs 104
- Add a Language Pack 105
- Remove a Language Pack 105
- TruPortal Software User Guide 106
- Troubleshooting 107
- Diagnostics 108
- Hardware Problem States 111
- Troubleshooting Readers 111
- Troubleshooting Schedules 112
- Tamper States 112
- Power and Battery Events 112
- Backup Battery Events 112
- Device Events 113
- Video Player Errors 115
- Reference 117
- Before You Begin 120
- 4. Click [Login] 121
- Port Usage 125
- Pulse Duration Accuracy 127
- Glossary 129
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