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TruPortal Software User Guide 125
Index
credentials ............................................... 69
email lists ................................................ 47
holiday groups ....................................... 40
language packs ...................................... 93
network share ......................................... 63
operator roles ......................................... 45
persons .................................................... 66
photos ...................................................... 67
reader groups ......................................... 42
schedules ................................................ 41
user-defined fields ................................. 49
Reports
Access History
....................................... 71
creating ................................................... 72
Credential ............................................... 71
Reader Access ....................................... 71
Roll Call .................................................. 71
Roster ...................................................... 71
Request to Exit (RTE) ............. 26, 28, 29, 119
Restore Custom Settings ............................... 90
Restore point ............................................. 63, 89
RJ-45 ................................................................... 6
Roll Call report ............................................... 71
Roster report ............................................. 36, 71
S
Save/Reset Settings page ........................ 89, 90
Scan for Hardware Changes button ............. 22
Schedule Backup tab ............................... 88, 89
Schedule Mode ................................................ 50
Credential and PIN ............................... 50
Credential Only ..................................... 50
door .......................................................... 83
First Card In ........................................... 50
Locked .................................................... 50
reader ....................................................... 83
Unlocked ................................................ 50
Schedule View tab .......................................... 49
Schedules page .................................. 40, 41, 82
Schedules, impact on Action Triggers ........ 55
Secure Shell (SSH) connection ............... 8, 17
Secure Shell (SSH) password ....................... 19
Secure Sockets Layer (SSL) ......................... 16
Security ............................................................. 19
Security certificates ........................................ 16
Security tab ............................................. 18, 110
Serial Number ................................................. 23
Service Port .......................................... 8, 10, 17
Smart Card ..................................................... 117
SMTP .............................................................. 119
SMTP server .................................................... 45
SNMP ............................................................. 119
SSL .................................................................. 119
start.hta ............................................................... 9
Subnet ............................................................. 119
Subnet Mask .................................................... 10
Supervised ............................................... 32, 119
System Controller
connecting
................................................ 6
overview ................................................... 4
System Language ........................................... 20
T
Tamper ....................................................... 28, 29
Tamper Alarm Enabled .................................. 33
TCP/IP Port ................................................... 119
Time, setting ............................................... 9, 15
Timed Unlock .................................................. 31
Tool tips .............................................................. 2
Triggers ............................................................ 51
Troubleshooting
browser issues
........................................ 95
creating a diagnostic file ...................... 97
Diagnostics ............................................. 96
error, warning, and event messages . 100
readers ..................................................... 99
rebooting the System Controller ........ 96
resetting administrator password ........ 96
schedules .............................................. 100
video player errors .............................. 103
U
UDP ................................................................ 102
UDP port .......................................................... 15
Unique Field .................................................... 47
Unique identification number ....................... 47
Unlock All Doors check box ................. 24, 33
Unsupervised .......................................... 32, 119
Upgrade Wizard ......................................... 1, 11
Uploading photos ........................................... 66
URL ................................................................ 119
Use extended strike/held times check box . 68
User Account tab ............................................ 70
User accounts
data
.......................................................... 50
group permissions ................................. 47
managing ................................................ 65
User-defined fields
adding ...................................................... 49
configuring ............................................. 47
protected ................................................. 47
rearranging ............................................. 49
removing ................................................. 49
User-Defined Fields tab ................................. 47
UTC Time ...................................................... 119
V
Video
downloading video clips ...................... 77
playback .................................................. 77
player controls ....................................... 78
troubleshooting .................................... 103
viewing events ....................................... 76
Video Devices ................................................. 34
- TruPortal™ 1
- GNU Public Licenses 3
- Table of Contents 10
- Introduction 13
- Installing Hardware 15
- System Architecture Overview 16
- Preparing for Configuration 19
- Determining Network Settings 20
- Using the Installation Wizard 21
- Using the Upgrade Wizard 23
- Configuring the System 25
- Logging into the System 27
- Setting the Date and Time 27
- Configuring Network Security 28
- Configure Network Settings 29
- Configuring Security 30
- Configure Site Security 31
- Configuring Card Formats 32
- Add a Card Format 33
- Remove a Card Format 33
- Configuring Devices 34
- Configure Inputs and Outputs 36
- Configure a Door Controller 37
- Replace a Door Controller 37
- Configure Doors 38
- Door Configuration Options 41
- Configure Readers 44
- Configuring Video Devices 45
- Add a DVR/NVR 46
- Add a Video Camera 46
- Add Video Layouts 47
- Configuring Areas 48
- Configuring Anti-Passback 49
- Creating Holiday Groups 50
- Add a Holiday Group 51
- Copy a Holiday Group 51
- Creating Schedules 52
- Creating Reader Groups 54
- Configuring Access Levels 55
- Configuring Operator Roles 55
- Add an Operator Role 56
- Modify an Operator Role 56
- Copy an Operator Role 56
- Configuring Email 57
- Modify an Email List 58
- Add an Email List 58
- Remove an Email List 59
- Disable Email Notifications 59
- Add User-Defined Fields 61
- Rearrange User-Defined Fields 61
- Remove a User-Defined Field 61
- Configuring Action Triggers 63
- Understanding Actions 68
- Add an Action Trigger Record 73
- Configuring a Network Share 74
- Copy a Network Share 75
- Remove a Network Share 75
- Managing Access 77
- Remove a Person 78
- Upload a Person ID Photo 78
- Remove a Person ID Photo 79
- Managing Credentials 80
- Remove a Credential 81
- Managing User Accounts 82
- Creating Reports 83
- Searching for Persons 84
- Monitoring Access 85
- Monitoring Events and Alarms 86
- Export Events 87
- Load More Events 87
- Load All Events 87
- Search for Events 87
- Monitoring Video of Events 88
- Monitor Video 89
- Download a Video Clip 89
- Video Controls Reference 90
- Controlling Doors 91
- Lock Out All Doors 93
- Unlock All Doors 93
- Door Command Menus 93
- Event View Tab 94
- Schedule View Tab 94
- Door Fallback Mode 95
- Controlling Action Triggers 96
- Resetting Anti-Passback 96
- Maintenance 99
- Create a Backup File 100
- Schedule Automated Backups 100
- Back Up Events 101
- Restore from a Backup 101
- Save Data and Custom Settings 101
- Restore Custom Settings 102
- Reset Factory Settings 102
- Updating the Firmware 103
- Managing Language Packs 104
- Add a Language Pack 105
- Remove a Language Pack 105
- TruPortal Software User Guide 106
- Troubleshooting 107
- Diagnostics 108
- Hardware Problem States 111
- Troubleshooting Readers 111
- Troubleshooting Schedules 112
- Tamper States 112
- Power and Battery Events 112
- Backup Battery Events 112
- Device Events 113
- Video Player Errors 115
- Reference 117
- Before You Begin 120
- 4. Click [Login] 121
- Port Usage 125
- Pulse Duration Accuracy 127
- Glossary 129
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