TruVision NVR 50 User Manual P/N 10725604-EN • REV C • ISS 28MAY13
1BChapter 2: Installation 4 TruVision NVR 50 User Manual Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries
10BChapter 11: Alarm settings 94 TruVision NVR 50 User Manual Click the Rule tab to define the method by which you want the NVR to notify you of the
10BChapter 11: Alarm settings TruVision NVR 50 User Manual 95 In the Rule window, click Trigger channel and select the cameras to be triggered for
10BChapter 11: Alarm settings 96 TruVision NVR 50 User Manual The timeout setting lets you define how long a signal remains active after the alarm ha
10BChapter 11: Alarm settings TruVision NVR 50 User Manual 97 screen to also alert you. See “Status information” on page 27 for further informatio
10BChapter 11: Alarm settings 98 TruVision NVR 50 User Manual 8. Click Back to return to live view. Detecting video tampering Video tampering, such
TruVision NVR 50 User Manual 99 Chapter 12 Network settings You must configure your NVR’s network settings before using it over the network. The NV
11BChapter 12: Network settings 100 TruVision NVR 50 User Manual Option Description Working mode The NVR has two 10M/100M/1000M NIC cards that supp
11BChapter 12: Network settings TruVision NVR 50 User Manual 101 Configuring PPPoE You can connect the NVR directly to a DSL modem. To do this, yo
11BChapter 12: Network settings 102 TruVision NVR 50 User Manual To set up DDNS: 1. Click the Network settings icon in the menu toolbar. 2. Click D
11BChapter 12: Network settings TruVision NVR 50 User Manual 103 Configuring e-mail Your NVR can send e-mail notifications of alarms or notificati
1BChapter 2: Installation TruVision NVR 50 User Manual 5 Figure 1: Back panel connections 1. Connect one CCTV monitor (BNC-type connectors): Main
11BChapter 12: Network settings 104 TruVision NVR 50 User Manual from the NVR to the network management system. Before configuring this function, yo
11BChapter 12: Network settings TruVision NVR 50 User Manual 105 3. Click Apply to save the settings. Configuring the server and HTTP ports You ca
11BChapter 12: Network settings 106 TruVision NVR 50 User Manual To check network delay and packet loss: 1. Click the System Settings icon in the m
11BChapter 12: Network settings TruVision NVR 50 User Manual 107 To export network packet data: 1. Click the System Settings icon in the menu tool
11BChapter 12: Network settings 108 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 109 Chapter 13 HDD management Initializing HDDs The in-built HDD must be initialized before it can be used. You can al
12BChapter 13: HDD management 110 TruVision NVR 50 User Manual 1. Click the System Settings icon in the menu toolbar and then click Hard Disk. 2. C
12BChapter 13: HDD management TruVision NVR 50 User Manual 111 Setting the HDD property You can change the behavior of your HDD by changing its pro
12BChapter 13: HDD management 112 TruVision NVR 50 User Manual Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized o
12BChapter 13: HDD management TruVision NVR 50 User Manual 113 4. If you want to continue to use a HDD when the S.M.A.R.T. test has failed, check
1BChapter 2: Installation 6 TruVision NVR 50 User Manual Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown) 1. Keypad 2. I/O box 3. See secti
12BChapter 13: HDD management 114 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 115 Chapter 14 Camera settings The TVN 50 can support up to 32 network cameras. Adding/removing IP cameras Before add
13BChapter 14: Camera settings 116 TruVision NVR 50 User Manual There are two ways to add a camera to the NVR system: • Automatic: Use this method i
13BChapter 14: Camera settings TruVision NVR 50 User Manual 117 3. Click Add to add the camera to the list of devices in the NVR system. The cam
13BChapter 14: Camera settings 118 TruVision NVR 50 User Manual Setting up privacy masking You can define an area on screen to remain hidden from vie
13BChapter 14: Camera settings TruVision NVR 50 User Manual 119 Note: These options can also be modified from the image settings button on the live
13BChapter 14: Camera settings 120 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 121 Chapter 15 NVR management This chapter describes: Configuring the RS-232 port Updating system firmware Re
14BChapter 15: NVR management 122 TruVision NVR 50 User Manual Updating system firmware The firmware on the NVR can be updated using four methods:
14BChapter 15: NVR management TruVision NVR 50 User Manual 123 Restoring default settings To restore the default factory settings of the NVR: 1. C
1BChapter 2: Installation TruVision NVR 50 User Manual 7 Incorrect: 1. Keypad 2. I/O box 3. See section “RS-485 ports” on page 8 Use an RS-485 sig
14BChapter 15: NVR management 124 TruVision NVR 50 User Manual 4. To view record information, click the Record tab. 5. To view alarm information,
14BChapter 15: NVR management TruVision NVR 50 User Manual 125 6. To view network information, click the Network tab. 7. To view HDD information
14BChapter 15: NVR management 126 TruVision NVR 50 User Manual To search and export log files: 1. Click the System Settings icon in the menu toolbar
TruVision NVR 50 User Manual 127 Chapter 16 User management By default the NVR comes with three user accounts: an Administrator account, an Operat
15BChapter 16: User management 128 TruVision NVR 50 User Manual To add new users: 1. Click the User Management icon in the menu toolbar to display i
15BChapter 16: User management TruVision NVR 50 User Manual 129 Remote configuration settings: • Remote Log Search: Remotely view logs that are sa
15BChapter 16: User management 130 TruVision NVR 50 User Manual Deleting a user Only a system administrator can delete a user. To delete a user from
TruVision NVR 50 User Manual 131 Chapter 17 iTVRmobile You can easily log on to the TVN 50 using the TruVision iTVRmobile application. Once install
16BChapter 17: iTVRmobile 132 TruVision NVR 50 User Manual Figure 38: Main menu description Live Live view mode and PTZ control. Devices Manag
16BChapter 17: iTVRmobile TruVision NVR 50 User Manual 133 Stop: Tap to stop live streaming of video from the selected camera. Bookmark: Tap to c
1BChapter 2: Installation 8 TruVision NVR 50 User Manual RS-485 ports There are two RS-485 ports on the rear panel of the NVR. See Figure 5 below for
16BChapter 17: iTVRmobile 134 TruVision NVR 50 User Manual Table 19: Main stream recommended parameters Resolution Frame rate Bit rate XVGA 1 fps
16BChapter 17: iTVRmobile TruVision NVR 50 User Manual 135 Device management The device list is empty by default. You must first add the required d
16BChapter 17: iTVRmobile 136 TruVision NVR 50 User Manual Favorites Use the Favorites menu to manage frequently used cameras and bookmarks in live
TruVision NVR 50 User Manual 137 Appendix A Specifications TVN 5032 Video & audio input Video compression H.264 Audio compression G729, G71
17BAppendix A: Specifications 138 TruVision NVR 50 User Manual TVN 5032 Hard disk SATA 8 SATA interfaces e-SATA 1 e-SATA interface Capacity Up t
TruVision NVR 50 User Manual 139 Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel SAE DSCP Samsung HIKVISION S
18BAppendix B: PTZ protocols 140 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 141 Appendix C Port forwarding information A router is a device that lets you share your internet connection between mu
Appendix C: Port forwarding information 142 TruVision NVR 50 User Manual http://yougetsignal.com Note: These links are not affiliated with nor suppor
TruVision NVR 50 User Manual 143 Appendix D KTD-405 keypad Supported firmware TVN 50XX-YYY firmware 1.i or higher KTD-405U (-2DU) keypad firmware:
1BChapter 2: Installation TruVision NVR 50 User Manual 9 Audio input RCA jack, 315 mV, 40 kohms. Unbalanced Audio output RCA jack, 315mV, 600 ohm
20BAppendix D: KTD-405 keypad 144 TruVision NVR 50 User Manual Figure 40: Keypad and NVR connections I/O box Back panel of TVN 50 Setting up the
20BAppendix D: KTD-405 keypad TruVision NVR 50 User Manual 145 5. To connect it to the NVR, press the zone button and enter the ID number of the T
20BAppendix D: KTD-405 keypad 146 TruVision NVR 50 User Manual Figure 41: Unavailable keypad buttons DSC/VCR Aux 1 Aux 2 Aux 3 Aux 4 Ist Autofocus
20BAppendix D: KTD-405 keypad TruVision NVR 50 User Manual 147 8. Press . The main menu appears. Example 2: To modify a menu option using the key
20BAppendix D: KTD-405 keypad 148 TruVision NVR 50 User Manual Task Keypad action Further information Live view mode Call up a single camera Pre
20BAppendix D: KTD-405 keypad TruVision NVR 50 User Manual 149 Task Keypad action Further information Pause playback Press to pause playback.
: KTD-405 keypad 150 TruVision NVR 50 User Manual Camera input Zone ID of TVN 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 16
TruVision NVR 50 User Manual 151 Appendix E Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate
21BAppendix E: Maximum pre-recording times 152 TruVision NVR 50 User Manual Constant bit rate Maximum pre-recording time (seconds) 1792 15 2048 15
TruVision NVR 50 User Manual 153 Appendix F Supported PTZ commands Table 24: Supported PTZ commands by camera protocols (Part 1) PTZ command Prot
1BChapter 2: Installation 10 TruVision NVR 50 User Manual
22BAppendix F: Supported PTZ commands 154 TruVision NVR 50 User Manual PTZ command Protocol Tilt up Tilt down Pan left Pan right Left up Left down
TruVision NVR 50 User Manual 155 Appendix G Default menu settings Display mode setting Monitor General Language: English
23BAppendix G: Default menu settings 156 TruVision NVR 50 User Manual Full screen monitoring dwell time: 10 s View Video outp
23BAppendix G: Default menu settings TruVision NVR 50 User Manual 157 OSD OSD setting Camera: Camera All Camera name: I
23BAppendix G: Default menu settings 158 TruVision NVR 50 User Manual Rule: Alarm schedule all day for whole week; Rule: (Null) Video Schedul
23BAppendix G: Default menu settings TruVision NVR 50 User Manual 159 Enable DHCP: Yes IPv4 address: 192.168.1.82 IPv4
23BAppendix G: Default menu settings 160 TruVision NVR 50 User Manual SMTP server: (Null) SMTP port: 25 Enable SSL: No Sender
23BAppendix G: Default menu settings TruVision NVR 50 User Manual 161 Alarm setting Alarm list Alarm Inputs (A<-1 to A<-16
23BAppendix G: Default menu settings 162 TruVision NVR 50 User Manual Flow ctrl: None PTZ protocol: Interlogix 485 Address
23BAppendix G: Default menu settings TruVision NVR 50 User Manual 163 System information Device name: TVN 51 Model: (model number)
TruVision NVR 50 User Manual 11 Chapter 3 Getting started Turning on and off the NVR Before starting the power up process, connect at least one mon
23BAppendix G: Default menu settings 164 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 165 Glossary Term Definition Data redundancy Writing data to two or more locations for backup and data recovery. For
Glossary 166 TruVision NVR 50 User Manual Term Definition PPPoE Point-to-Point Protocol over Ethernet is a network protocol for encapsulating Point
TruVision NVR 50 User Manual 167 Index A Active X, 67 Alarm notifications external alarms, 94 types, 91 video loss, 97 video tampering, 98 Alarm out
Index 168 TruVision NVR 50 User Manual IP devices supported, 138 iTVRmobile device management, 135 favorites, 136 live view, 132 login, 131 PTZ camer
Index TruVision NVR 50 User Manual 169 Preset tour calling up, 46 Preset tours quick access, 42 Presets calling up, 44 quick access, 42 selecting,
Index 170 TruVision NVR 50 User Manual text overlay, 78 video snapshot, 73 Wizard enable/disable, 36
2BChapter 3: Getting started 12 TruVision NVR 50 User Manual Using the setup wizard The TVN 50 has an express installation wizard that lets you easil
2BChapter 3: Getting started TruVision NVR 50 User Manual 13 Note: The system time and date are visible on screen. However, they do not appear in
Copyright © 2013 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United T
2BChapter 3: Getting started 14 TruVision NVR 50 User Manual After configuring your HDD settings, click Initialize and Next to move to the next page,
2BChapter 3: Getting started TruVision NVR 50 User Manual 15 11. When all the required changes have been entered, a page appears showing all the se
2BChapter 3: Getting started 16 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 17 Chapter 4 Operating instructions Controlling the TVN 50 There are several ways to control the NVR: • Front panel c
3BChapter 4: Operating instructions 18 TruVision NVR 50 User Manual Figure 7: Front panel The controls on the front panel include: Table 2: Front P
3BChapter 4: Operating instructions TruVision NVR 50 User Manual 19 Item Name Description 7. Menu and Search buttons Playback buttons Menu: Ent
3BChapter 4: Operating instructions 20 TruVision NVR 50 User Manual Connect the mouse to the TVN 50 by plugging the mouse USB connector into the USB
3BChapter 4: Operating instructions TruVision NVR 50 User Manual 21 You can purchase a remote control by ordering part number TVR-REMOTE-1 remote c
3BChapter 4: Operating instructions 22 TruVision NVR 50 User Manual Item Description 12. Preset Enter preprogrammed three-digit code to call up a pre
3BChapter 4: Operating instructions TruVision NVR 50 User Manual 23 Menu overview The TVN 50 has an icon-driven menu structure that allows you to c
TruVision NVR 50 User Manual i Content Chapter 1 Product introduction 1 Product overview 1 Chapter 2 Installation 3 Installation environme
3BChapter 4: Operating instructions 24 TruVision NVR 50 User Manual Icon Name Description Camera management Configures camera settings including
3BChapter 4: Operating instructions TruVision NVR 50 User Manual 25 Figure 10: The soft keyboard Description of the keys in the virtual keyboard:
3BChapter 4: Operating instructions 26 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 27 Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you wat
4BChapter 5: Live view 28 TruVision NVR 50 User Manual The NVR automatically checks the monitor outputs used. If more than one monitor is connected,
4BChapter 5: Live view TruVision NVR 50 User Manual 29 Figure 11: The mouse menu for the main monitor The list of commands available depends on w
4BChapter 5: Live view 30 TruVision NVR 50 User Manual Table 8: Mouse menu for monitor B (event monitor) Item Name Description 1. Single camera
4BChapter 5: Live view TruVision NVR 50 User Manual 31 To select a multiview format: 1. Press the Display button on the front panel to cycle thro
4BChapter 5: Live view 32 TruVision NVR 50 User Manual Figure 13: Quick access toolbar Table 9: Description of the quick access toolbar icons Icon
4BChapter 5: Live view TruVision NVR 50 User Manual 33 Figure 14: Digital zoom screen To quickly zoom in/out on a camera image: 1. Select the ca
ii TruVision NVR 50 User Manual Chapter 7 Playing back a recording 49 Overview of the playback window 49 Playback pop-up menu 51 Instant pl
4BChapter 5: Live view 34 TruVision NVR 50 User Manual Figure 15: Layout screen Table 10: Description of the layout screen Submenu name Descriptio
4BChapter 5: Live view TruVision NVR 50 User Manual 35 4. Click Apply to save the settings. 5. Click Back to return to live view. Changing the c
4BChapter 5: Live view 36 TruVision NVR 50 User Manual Note: “X” means that the camera is not displayed. 7. Click Apply to save the settings. 8.
4BChapter 5: Live view TruVision NVR 50 User Manual 37 Option Description VGA resolution Define the VGA resolution. Select one of the options fr
4BChapter 5: Live view 38 TruVision NVR 50 User Manual Configuring time and date You can set up the date and time that will appear on-screen. It is
4BChapter 5: Live view TruVision NVR 50 User Manual 39 Option Description Auto DST adjustment Define DST is automatically. It depends on the ti
4BChapter 5: Live view 40 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 41 Chapter 6 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypa
5BChapter 6: Controlling a PTZ camera 42 TruVision NVR 50 User Manual Figure 20: PTZ control panel Table 14: Description of the PTZ control panel It
5BChapter 6: Controlling a PTZ camera TruVision NVR 50 User Manual 43 Note: The PTZ dome camera used must be able to support a preset command. See
TruVision NVR 50 User Manual iii Triggering or clearing alarm outputs manually 96 Setting up system notifications 96 Detecting video loss 97 D
5BChapter 6: Controlling a PTZ camera 44 TruVision NVR 50 User Manual To set up a preset: 1. Click the PTZ Settings icon on the menu toolbar and sel
5BChapter 6: Controlling a PTZ camera TruVision NVR 50 User Manual 45 step before moving to the next one. The speed is the rate at which the camera
5BChapter 6: Controlling a PTZ camera 46 TruVision NVR 50 User Manual – Or – In the preset tour toolbar, click to delete all the preset tours. 3.
5BChapter 6: Controlling a PTZ camera TruVision NVR 50 User Manual 47 1. In live view left-click the mouse and select the PTZ Control icon in the
5BChapter 6: Controlling a PTZ camera 48 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 49 Chapter 7 Playing back a recording The TVN 50 lets you to quickly locate and play back recorded video. There are f
6BChapter 7: Playing back a recording 50 TruVision NVR 50 User Manual Figure 22: Playback window 1. Playback viewer. 2. Camera panel. Select the
6BChapter 7: Playing back a recording TruVision NVR 50 User Manual 51 Item Description Bookmark management. Click to see the list of bookmarks
6BChapter 7: Playing back a recording 52 TruVision NVR 50 User Manual Figure 24: The all-day playback pop-up menu Item Name Description 1. Camer
6BChapter 7: Playing back a recording TruVision NVR 50 User Manual 53 3. Click Pause on the toolbar to pause playback. Click Play to restart
iv TruVision NVR 50 User Manual Modifying a user 130 Changing the Admin password 130 Chapter 17 iTVRmobile 131 Setup and login 131 Live vi
6BChapter 7: Playing back a recording 54 TruVision NVR 50 User Manual • Using the front panel: 1. Select the camera for playback and press the Play
6BChapter 7: Playing back a recording TruVision NVR 50 User Manual 55 Figure 25: Example of a search result list Playing back recordings by time a
6BChapter 7: Playing back a recording 56 TruVision NVR 50 User Manual 7. To play back another camera, move the cursor to the right edge of the scree
6BChapter 7: Playing back a recording TruVision NVR 50 User Manual 57 - Or - Right-click the mouse and select Exit from the list to return to the s
6BChapter 7: Playing back a recording 58 TruVision NVR 50 User Manual 3. Select a bookmark and do one of the following: Click the Edit button to edi
6BChapter 7: Playing back a recording TruVision NVR 50 User Manual 59 Playing back recordings from the system log You can also playback recordings
6BChapter 7: Playing back a recording 60 TruVision NVR 50 User Manual Playing back frame-by-frame You can easily play back a selected video at differ
TruVision NVR 50 User Manual 61 Chapter 8 Archiving recorded files Archive recorded files on an external device such as a USB flash drives, USB HDD
7BChapter 8: Archiving recorded files 62 TruVision NVR 50 User Manual 3. Click Start. The unit starts to download all the files listed. Note: If the
Chapter 9: Archiving recorded files TruVision NVR 50 User Manual 63 Item Function Description 6. Free space Free space available on the backup d
TruVision NVR 50 User Manual 1 Chapter 1 Product introduction Product overview This is the TruVision NVR 50 (TVN 50) User Manual for models: Table
7BChapter 8: Archiving recorded files 64 TruVision NVR 50 User Manual Creating and archiving video clips You can save important scenes in a recorded
Chapter 9: Archiving recorded files TruVision NVR 50 User Manual 65 4. Click Archive. Select the archiving device, if different from that listed. 5
7BChapter 8: Archiving recorded files 66 TruVision NVR 50 User Manual
TruVision NVR 50 User Manual 67 Chapter 9 Using the web browser This chapter describes how you can use the web browser interface to configure the
8BChapter 9: Using the web browser 68 TruVision NVR 50 User Manual Accessing the web browser To access the TVN 50, open a web browser and enter the I
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 69 Figure 28: Live view in the web browser interface Table 16: Description of live
8BChapter 9: Using the web browser 70 TruVision NVR 50 User Manual Item Name Description View previous and next camera respectively. If viewin
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 71 Figure 29: Remote browser configuration screen (Display Settings window shown)
8BChapter 9: Using the web browser 72 TruVision NVR 50 User Manual Menu Function Description information. Recording schedule Define the recordin
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 73 Menu Function Description Notification Define the notification parameters w
0BChapter 1: Product introduction 2 TruVision NVR 50 User Manual
8BChapter 9: Using the web browser 74 TruVision NVR 50 User Manual Figure 30: Browser playback page Item Description 1. Selected camera. 2. Ca
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 75 Item Description Audio: Click to enable/disable audio. 7. Type of recording
8BChapter 9: Using the web browser 76 TruVision NVR 50 User Manual Figure 31: PTZ controls 1. Directional pad/auto-scan buttons: Controls the movem
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 77 Figure 32: Example of a video image with text insertion To set up text insertio
8BChapter 9: Using the web browser 78 TruVision NVR 50 User Manual 2. In the keyword text box that appears, enter the text for which you want to se
8BChapter 9: Using the web browser TruVision NVR 50 User Manual 79 To set up a network storage system: 1. Click the Configuration tab in the brows
8BChapter 9: Using the web browser 80 TruVision NVR 50 User Manual
9BChapter 10: Recording TruVision NVR 50 User Manual 81 Chapter 10 Recording This chapter provides instructions on how to define the recording set
9BChapter 10: Recording 82 TruVision NVR 50 User Manual 3. Select the camera you want to configure. 4. Configure the following recording settings:
9BChapter 10: Recording TruVision NVR 50 User Manual 83 • Post-record: This is the time the camera continues to record after the scheduled time or
TruVision NVR 50 User Manual 3 Chapter 2 Installation This section describes how to install the TVN 50 unit. Installation environment When installi
9BChapter 10: Recording 84 TruVision NVR 50 User Manual To configure for overwrite when the HDDs are full: 1. Click the Video Schedule icon in the m
9BChapter 10: Recording TruVision NVR 50 User Manual 85 TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be us
9BChapter 10: Recording 86 TruVision NVR 50 User Manual and/or an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the NVR records continuously. 8. Clic
9BChapter 10: Recording TruVision NVR 50 User Manual 87 5. Click Apply to save the settings and then OK to return to the Edit screen. 6. Repeat s
9BChapter 10: Recording 88 TruVision NVR 50 User Manual 2. Search for the desired recording by entering the search parameters, which include the ca
9BChapter 10: Recording TruVision NVR 50 User Manual 89 Setting the HDD to read-only When you set an HDD to read-only, recorded video files cannot
9BChapter 10: Recording 90 TruVision NVR 50 User Manual 5. In the menu toolbar, click the Video Schedule > Encoding. 6. Select the camera to be
TruVision NVR 50 User Manual 91 Chapter 11 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered.
10BChapter 11: Alarm settings 92 TruVision NVR 50 User Manual Setting up motion detection Motion detection is one of the most important features of a
10BChapter 11: Alarm settings TruVision NVR 50 User Manual 93 5. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensiti
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